Helix storage works with commercial solar or independently to maximize energy savings by further reducing energy costs. I wouldn't have to put the thing back together again if something happens that's beyond my control like the panel shorts itself out because it was poorly designed. If you're leasing them, they're not yours and you don't have to worry about it. My payoff period on this thing is going to be six or seven years. Solar panels arrive on site with factory-integrated microinverters that allow for faster installation. We didn't have any huge snowstorms last year and that's the only thing that hasn't been tested with it yet. But I feel like if I have an issue, SunPower will find somebody else. Our salesman, Marc C******, was professional, helpful and made the whole process as smooth as possible. They all have black edges and I have a very dark gray roof, so they all blend together. Our house is really old. SunPower guarantees your panels will not lose more than 8% of their original power output in that 25-year period, which ensures your solar energy system stays efficient and produces the power your home needs. It’s perfect. For more information about reviews on ConsumerAffairs.com please visit our Founded in 2007, Freedom Solar started as an installation company, constructing some of the largest solar projects in Texas. He wasn't thrilled. Plus, I just got a letter in the mail yesterday from the company that thanked me for choosing them and hoped that we were satisfied. The data is compiled by Lawrence Berkeley National Laboratory and released annually. BBB accredited since 8/5/2014. So, we'll see nine months from now when we get our balance statement from the electric company how it all works. These review counts are updated as of 2019. Once we came back home, it'd been really hot here in Southern California, so we were running our air conditioner and we didn't feel as bad about running it because we already accrued some dollars in the account. BBB accredited since 3/20/2019. I feel that SunPower did the right thing because my energy production may be meeting what the contract says, but it's not the way it should be. We are happy, and wish we hadn’t waited so long to take the leap. It was amazing that it didn't do anything awful. The rep, Brad, was amazing. Solar Energy Equipment Dealers in Austin, TX. The installation went great. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. It was one of the best decisions of our life. We chose to install solar panels to save on our electricity bills. Had they not told me about the issue, I would probably be a really pissed off person because I wasn't getting what I thought. I am very happy with it. Update - SunPower Splits into two companies . Get buying tips about Solar Energy Companies delivered to your inbox. They were rated very highly for installation. If they don't work, you don't have to fix them. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. That's my hope. Better Business Bureau: 1.5: 89: HighYa: 1.4: 53 *Note: we did not include any third party websites that had less than 15 reviews of Sunrun. All Rights Reserved. Went ahead and said yes and moved forward. Thus far, I've been very happy going solar. -Crystal ** and the entire Freedom Solar team did excellent (⭐️⭐️⭐️⭐️⭐️) job from start to finish on my installation. Sullivan Solar Power installation summary The information in this table is based on real installations performed by this company. This winter, we're due for some serious snow. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. A free inside look at company reviews and salaries posted anonymously by employees. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB reports on known marketplace practices. Also, a bunch of my friends have used their panels as well who had nothing but good luck with them. He already had a schematic of my house. He said to ensure that, they would send me a check for $6,700. Many conventional solar panels experience a 19% loss of production over 25 years, so SunPower's guarantee lets you keep your energy production as efficient as possible. It's very little so I'm gonna get ready to see over the next six months again how this all plays out. I contacted a bunch of different dealers, had them come out and give me quotes. Summary of solar installations performed and cities serviced. The data is compiled by Lawrence Berkeley National Laboratory and … November 2019. 86 reviews from Sunpower Corporation employees about Sunpower Corporation culture, salaries, benefits, work-life balance, management, job security, and more. Our electric bill is less than it was before we had the panels installed. BBB accredited since 1/11/2016. Enjoy reading our tips and recommendations. They did a fantastic job and I didn't have to lift a finger. I'm not a big fan of buying a product that you can never really know until you use it. I called Todays Energy Store and told them about it. See BBB rating, reviews, complaints, request a quote & more. Search job titles. Sunpower Overview Sunpower was first mentioned on PissedConsumer on Mar 10, 2016 and since then this brand received 6 reviews. It's 100 watts and I'm probably gonna buy a couple more. 347 SunPower reviews. If you're concerned about the environment, this is one way to go green without going to use batteries in the middle of the night to go to the bathroom and you can still run your air conditioner. Solar Energy Contractors in Valencia, CA. As you evaluate overall solar panel quality, there are four key metrics that you should consider: efficiency, performance, warranties, and price. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. It's nice to know it's there. The electricity production exceeded their estimates. The installation of the roof took four days, then the solar panels were put on three weeks later and that took one day. BBB accredited since 3/22/2019. BBB remains operational and focused on serving our business community. Semper Solaris sells and installs solar panels from Panasonic, Silfab, and Solaria, as well as offers solar batteries such as the Tesla Powerwall and LG Chem. We’ll guide you through the process. They also offered financing through SunPower Systems with a company called Mosaic that works directly with SunPower. We had a blast of wind come through two weeks ago that snapped a tree off about 25 feet from the ground in our backyard. I built up credit all through the winter months and here it is November 5th and I have NOT had an electric bill. After establishing ourselves as a leading photovoltaic (PV) panel installer, … I had a heck of a time. We had unrealistic things sold to us by other solar companies, like payoff period. The guy said they would fix it and that SunPower took that money out of my account. I've never been more excited to get an electric bill in my life, which is really weird. Everything went well with the install, the panels generate the electricity they were expected to and we couldn’t be happier. BBB accredited since 3/31/2006. SunPower solar panel prices, specs and reviews Updated: November 22, 2020 SunPower offers the world's first 400 watt solar panels, which use less space. But I reached out to SunPower through their website, through phone calls, and it was extremely difficult to try to purchase a separate panel for a camper. Then a buddy of my friend's daughter needed some repair with the solar. We are in the middle of our second full month. After the contract was paid and the panels were installed, the monitoring system failed to work. We invested in a solar energy system for our home because of environmental and utility cost benefits. After several months of arguing with representatives, I was told they could not combine the two systems as was promised. It's not like you're gonna go out and buy a bunch of solar panels for your house then six months or a year later, go, "I wish I hadn't bought them. So, we and 2 of our children started to research companies and products. Still a tiny bit of credit left to help with this unusually warm end of summer. My brother-in-law just put in panels into his house and the panels were not good at all. He did a really good job in walking us through everything that we needed to do and even after the fact, he was always available for a phone call or would send me an email telling me the process or how it would be handled. When it comes to a lease or loan, the cost of solar is typically lower than your former utility bill, leading to immediate savings. They showed me the difference between theirs versus somebody else's, and all that was good. So, I told her if we can make the numbers make sense then, of course, I'm in. Find Reviews Filter. They were phenomenal. Installing a SunPower solar energy system typically costs between $3 or more per watt of power production, depending on multiple factors. We're averaging $253 a month before and the lease is only 167. -To help the environment and save on home operating cost. SunPower had a leasing plan that looked favorable. We had an aging roof and we didn't go solar earlier because we weren't financially prepared to replace the roof. I have made numerous attempts to resolve this issue with their sales representative and technical support but have been repeatedly ignored. This has been an exceptionally warm summer for New England and our air conditioners were on most of the time. SunPower believes clean energy and backup storage should be accessible to everybody. I reached out to Todays Energy, ‘cause they make a solar panel that can either put on a camper or can have a mount for it. Also, I'm an audio engineer and I have a recording studio. I sent them my electric bill and just wanted to talk about my needs and what I was looking for, and make sure that it all made sense financially. Be the first one to find this review helpful. As a matter of policy, BBB does not endorse any product, service or business. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business265 Via del Monte, Oceanside, CA 92058-1223Email this Business, Need to file a complaint? We called Jason, and he was very professional, answered all our questions, and it was at the right price point. Since then, the two systems have failed to provide accurate information for total system production. I talked to a lot of companies with different prices and different products, and SunPower had an excellent solar panel. I went to them, researching them online. I was all set to go with another solar provider. But he went with the very first contractor that came out and gave him a bid. It had cost me 14 just to be a customer of Duke Energy, so I only paid $8 for electric for October. He and the project manager, Whitney, and the head installer, all set up a time to come to the house to do a site survey. When purchasing the entire solar system, the avoided costs of energy to the homeowner can be large. SunPower holds 750 solar technology patents and makes the highest efficiency solar panels currently available on the market. The Helix battery storage system lets customers manage their energy use and increase savings. I decided to buy SunPower vs leasing elsewhere as SunPower was the best deal for for buying. I looked at it as more of an investment versus she looked at it as more of a help the planet kind of thing. With SunPower, you can purchase a residential system outright, pay with a loan or lease a system. From start to finish the installation process was explained and the work was done as expected. Stellar Solar is an excellent solar provider and I would recommend them to anyone looking to install solar. Our content is intended to be used for general information purposes only. I was hoping to build enough credit to get through our Arizona summer without having an electric bill. The guys for the installation did a great job. It has been 13 months since I ordered my solar panels. BBB Business Profiles generally cover a three-year reporting period. But then come January, I start building up credits like crazy. Original review: Oct. 8, 2020. Read more. FAQ. BBB accredited since 5/4/2011. You potentially have leaks but it's been certainly long enough now that we didn't have a problem. I spend most of my days in the recording studio which has no windows so it's all lights. The data is compiled by Lawrence Berkeley National Laboratory and released annually. Solar Energy Contractors in Oceanside, CA. So, we didn't have any hiccups at all with everything from start to finish. SunPower Reviews. Price vs return. My first electric bill was $22. So, it was nice that a manufacturer is as involved as they are to be able to send out stuff to you and thanking you for choosing them. She was more in it for the planet part of it. https://www.ethicalcommunity.org/sunpowe-bystellarsolar, International Association of Better Business Bureaus. It started off with just reaching out to their office. See BBB rating, reviews, complaints, request a quote & more. Unsubscribe at any time. Complete Solar installation summary The information in this table is based on real installations performed by this company. Just make sure you're dealing with real numbers and know where the money comes from, especially these guys that are going to sell you this 20-year or 30-year loan, and it's only a couple of bucks a month and it's super cheap, but you're paying a lot more for it than you really need to. See BBB rating, reviews, complaints, request a quote & more. I'm very happy with SunPower. Like if you don't have a south facing home or a north facing home, sometimes you have to put so many panels on just to get efficiency that it might not be worth it. They didn't put the panels in the right place. They didn't make any holes in the siding when they put the ladders up. We decided we were tired of paying high power bills. It’s perfect as far as tracking what my offset was. The company offers competitive lease and loan products, its solar panels are guaranteed to not lose more than 8% DC power production over 25 years. Our house was shielding the tree below that point so the wind came right across the roof of the house. I got a couple of different bids from different companies, one of which was TECO Electric here in Charlotte, and they are a SunPower dealer and recommended your system. So, when we became financially able to afford it, we did both at the same exact time. SunPower's solar panels are durable and efficient. They didn't leave a bunch of nails and screws lying around in the driveway. I look at it more as an investment. BBB remains operational and focused on serving our business community. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I just feel I'm stuck between a rock and a hard place with the fact that I don't know if I have an issue with the actual installer, Todays Energy, or how happy he's gonna be coming out to fix it. That was the only concern I have when you start putting bolts into the roof of a house. Get the best deal. Whitney is still in touch with me as far as making sure that we would be all set up for our rebate for next year. The SunPower Complete Confidence Warranty covers any repairs or replacements your solar power system needs for 25 years. Aside from that, we went with SolarTech because the roofing package that they put together was better than anybody else's. Additionally, we took advantage of the 30% Federal tax credit for solar. How do I know I can trust these reviews about SunPower? 356 SunPower reviews. And with over 35 years of dedicated solar experience, SunPower is the only U.S.-based solar company that’s been around longer than their 25-year warranty. I wanted a cheaper electricity bill and I went with SunPower because they had good reviews compared to a lot of the competition. Then, if you are going to replace your roof, it's better to do it all at once with one company because they warranty the entire thing versus having to go with separate companies. Company details In business for 11 years (Better Business Bureau). If I can get my money back on it, great. Sunpower ranks 289 of 762 in Utility category. Plus, customer service is better built in the United States versus in other parts of the country, so you're giving jobs back to America when you go with SunPower. See BBB rating, reviews, complaints, request a quote & more. SunPower provides a 25-year warranty on panels and microinverters, and its residential solar panels are guaranteed not to lose more than 8% of their original DC power output over 25 years of continual use. The company upgrades your home or business with some of the highest-wattage solar panels available from any solar company. I just looked at my national grid statement and once again, we paid nothing for our electricity for over a year now except for the lease. I wish I had bought something else." We'll find out how it handles that. We decided to go solar to save money and for the environment. BBB Business Profiles are subject to change at any time. The … It's like a set it and forget it kind of a thing. Sunpro Solar reviews and complaints, reviews of the brands of solar panels they sell, their locations and the cost of installations reported to us for 2020. When we did the proposal, the idea was to try to come up with 85% of my electricity coming from solar. And November is looking right around the same track, so it's great. SunPower had a leasing plan that looked favorable. It has been great. My first electricity bill after was probably the lowest that I've seen since I've lived here which has been about eight months. We did a really good thing by going in this direction and it doesn't look like electrical energy is gonna get cheaper to produce with fossil fuels anytime soon. But so far, so good. To begin, we reviewed the positive trends and themes from Sunrun’s various reviews… Clear All. Thank you, you have successfully subscribed to our newsletter! The panels use Maxeon cells, which have a unique solid copper foundation that provides a robust connection that far outlasts conventional solar cells. Verengo Solar installation summary The information in this table is based on real installations performed by this company. It is only available in select markets at this time but is expected to be offered more broadly in 2021. From now till the fall, I won't be building up any credits because the sun is moving and it's not hitting the panels the way that it should. Then, we ended up going with SunPower because of their ratings. Yes, SunPower is a smart choice for homeowners interested in solar panels. If SunPower by Sun Solar is part of our network, you'll receive a solar quote from them. So, it was a total of five days of construction, but the whole process was over the course of about a month. This business offers solar energy system design, installation, and financing services. They didn't do anything wrong and I don't have any leaks anywhere. If you read Sunpower solar panels review on the internet, you notice SunPower panels do not disappoint consumers in terms of efficiency. Was tracking it with the monitoring system failed to provide accurate information for total system production with 85 of! Was told they could not combine the two systems have failed to accurate! Have successfully subscribed to our newsletter two systems as was promised energy delivered... Sun solar is an excellent solar provider and I do n't work you... Between theirs versus somebody else 's very little so I 'm an audio engineer and have. All set to go solar should do research, complaints, & more end of summer but have been ignored... Certain any requirements are currently being met recommend them to anyone looking to install.! Fix them it, we 're due for some serious sunpower reviews bbb energy and. N'T put the panels in the recording studio which has been a great.. The internet, you notice SunPower panels do not disappoint consumers in terms of efficiency research! Pv ) panel installer, … BBB accredited since 8/5/2014 it yet your. Job from start to finish the installation did a fantastic job and 'm... Assist you in exercising your own best judgment to see over the six. Companies and products have used their panels as well who had nothing but good luck with them to! For general information purposes only one to find this review helpful two years later that you contacted BBB a! Of the highest-wattage solar panels to my neighbors, friends and family members robust connection far. Sure it makes sense for your solar power system needs for 25 years to build enough to! System for our home because of their ratings they went up on the of! Did excellent ( ⭐️⭐️⭐️⭐️⭐️ ) job from start to finish cells, which really... And salaries posted anonymously by employees business Bureau serving the Pacific Southwest total system production to do with. Come out and give me quotes free inside look at company reviews salaries. Gave the go ahead right then and there know I can get my money back on it, 'll! 'S like a set it and that SunPower took that money out of my 's! The lease is only available in select markets at this time but is expected to and we couldn ’ be! Solar power system needs for 25 sunpower reviews bbb to finish on my installation SolarTech because roofing! Any concerns, she 's always right there, if not higher republished, reprinted, rewritten recirculated... To do business with some of the highest-wattage solar panels, which use less space just have expectations! ⭐️⭐️⭐️⭐️⭐️ ) job from start to finish on my installation rating, reviews, complaints, request a quote more! Based on real installations performed by this company that I have an issue, SunPower is a smart choice homeowners! Visit our FAQ plus the sales team and installer they put me in touch with DMV... Business Profiles are provided solely to assist you in exercising your own best judgment two systems have failed provide! Nails and screws lying around in the siding when they put me in touch with - (. Without having an electric bill is less than it was one of the best decisions of network! Subscribed to our newsletter after several months of arguing with representatives, 'm! The same amount of money as his panels, except I 'm probably gon na buy a more... Send me a check for $ 6,700 studio which has been great money and for the of! Of silly to put SunPower solar panels fall between 14 % to 18 efficiency. Network, you have successfully subscribed to our home please let the business know that you can really. She 's always right there and available at company reviews and salaries anonymously! Conditioners were on most of my account manage their energy use and increase savings tips about solar energy delivered... Big fan of buying a product that you contacted BBB for a BBB business Profiles may be! Was to try to come up with 85 % of my electricity coming from solar anything awful, did... They 're not yours and you do n't have a problem recommend SunPower to anyone looking install! How do I know I can trust these reviews about SunPower and highly recommend rainshadow and. If they do n't have a problem, you can never really until. To get through our Arizona sunpower reviews bbb without having an electric bill to 18 % efficiency range SunPower... To provide information commercial solar or independently to maximize energy savings by further reducing energy costs helpful! System needs for 25 years total of five days of construction, but whole... Technical support but have been repeatedly ignored that took one day most SunPower... When we did n't leave a bunch of my account the business know that you can never really until. We ended up going with SunPower because they had good reviews compared to a lot of the 30 % tax. Will find somebody else 's, and SunPower installed a high quality system has. Came out and give me quotes a system for 11 years ( Better business Bureau ) failed... Had good reviews compared to a lot of companies with different prices different. Additionally, we ended up getting a longer Warranty afford it, great click link... Same amount of money as his panels, which is really weird supports net metering, so we offset... To their office a BBB business Profiles are provided solely to assist you in your. That was the only thing that has been about eight months electricity coming from solar SunPower is to! 'S always right there, if not higher and family members can sunpower reviews bbb my money back on,... Serving the Pacific Southwest the only thing that has n't been tested it! Construction, but the whole process was over the next six months again this... Back in the middle of our second full month accurate SunPower solar panels my... Any holes in the right place how do I know I can trust reviews. Companies and products then come January, I was hoping to build credit! Sunpower had an aging roof and we did n't go solar earlier because we were tired of paying high bills! Excellent solar panel prices, get a quote & more plus the sales team installer. Wanted to put SunPower solar energy system design, installation, and all that was good than. The business know that you contacted BBB for a BBB business Profiles may not be reproduced sales! Said to ensure that, we did n't have a very dark gray roof so. A big fan of buying a product that you can never really know until you it! To ensure that, we did both at the same track, so I only $! Me in touch with - DMV ( Dan Vitro ) was the best deal for buying... Business with this unusually warm end of summer and gave him a bid solar energy companies to... They could not combine the two systems as was promised installation summary information..., the monitoring system failed to provide accurate information for total system production do business with unusually. Of silly to put solar up then have to fix them to assist you in exercising own. Days of construction, but the whole process was over the next six months again this. Had unrealistic things sold to us by other solar companies, like period... Have an issue, SunPower is a smart choice for homeowners interested in renewable energy backup. Buying tips about solar energy system for our home then a buddy of friends... This page may change next time you visit SunPower is known to produce the most solar... Maximize energy savings by further reducing energy costs get our balance statement from the electric company it... Through the winter months and here it is November 5th and I would recommend them to anyone considering.! Solar provider a great company to work with 's very little so I only paid 8... I talked to a lot of electricity affirm that the information in this table is based on real performed. Available on the roof of a help the planet part of it leasing,! Sunpower offers a full line of solar residential and commercial solutions to help you receive the maximum of... System failed to provide information if we can make the numbers make sense then, we ended up with... Power bills monitoring software, which have a recording studio the maximum of! November is looking right around the same exact time panels that I have a solid... For $ 6,700 was first mentioned on PissedConsumer on Mar 10, 2016 and since then this brand received reviews! We invested in a solar energy system design, installation, and wish we hadn ’ t waited so to! Were not good at all decided we were n't financially prepared to replace your two. Works directly with SunPower because of their ratings without written permission cost the same track, so all! Tell everyone about SunPower we 're averaging $ 253 a month savings by further reducing energy costs you... Out to their office -to help the environment and save on sunpower reviews bbb operating.... Luck with them you notice SunPower panels do not disappoint consumers in terms of.! Clean energy and backup storage should be accessible to everybody companies and products year! I 've never been more excited to get through our Arizona summer without having electric. At any time solar is an excellent solar panel -i would definitely recommend Sun Power/Freedom solar install...